SUGGESTION FOR IMPROVEMENT B1

Suggestions for B1

The layout of the shops are quite complicated, it confuses people and certain shops are difficult to pinpoint, which makes it quite time consuming to locate the shops that you want to find. To make a better life for the shoppers, the layout should be improved by making it less confusing, simplifying the way the shops are arranged.

For facilities, we should have more restrooms since there is only one toilet located on this level, which is at one end of the level. This makes it inconvenient for the shoppers and if they need to visit the restroom urgently, the consequences would be dire if they cannot make it on time. On peak hours, there could be a long queue waiting, especially at the female toilet. Even though there are any cubicles, it might not be enough to accommodate the large crowd of shoppers who visit the toilet. There are also a lack of tables and chairs which allow the shoppers to sit and rest while eating their food, since basement 1 is normally the level where food outlets are usually located. There should be outdoor area for eating which will allow the shoppers to get more in touch with nature. There should also be more escalators which can give the shoppers a better accessibility to other levels, especially with the shoppers who are wearing heels or are rushing for time.